Reviews Management · pricing · Updated September 2026
Reputation pricing (2026)
Reputation starts at $80/mo (Rep Core) as checked on 2026-09-03, read from Reputation's own pricing page; 3 plans. Best for Multi-location enterprise brands (healthcare, auto, property management) needing SOC2/HIPAA compliance. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $80/mo (Rep Core)
- Free tier: No
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: Multi-location enterprise brands (healthcare, auto, property management) needing SOC2/HIPAA compliance; Brands wanting a unified Rep Score metric for executive-level reputation reporting; Organizations requiring CRM/EHR integration and managed services for reputation at scale
As of · every figure below links to its source
Reputation plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Rep Core | $80 | — | per_seat | $80/location/month. Includes reviews across 250+ sites, listings management, insights with Reputation Score, sentiment analysis, executive dashboards. No surveys included. Annual billing terms not published. | reputation.com |
| Rep Core + Pulse | $115 | — | per_seat | $115/location/month. All Rep Core features plus 1 custom survey. Additional SMS cost for surveys. | reputation.com |
| Rep Core + Surveys | $150 | — | per_seat | $150/location/month. All Rep Core features plus six custom surveys. Optional add-ons: Competitive Insights, Actions & Ticketing, Social Suite, Premium Sources, Premium Integrations, Managed Services. | reputation.com |
Last verified 2026-09-03. Official pricing page: https://www.reputation.com/pricing/ — prices confirmed directly at $80, $115, $150 per location per month. Annual pricing not displayed. No corroboration source with specific prices found; third-party listings show 'no pricing info'. Re-verified 2026-09-03 against the live pricing page; published figures unchanged.
Price changes
Price on record
$80/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Google, Facebook, Yelp, Salesforce CRM, Epic EHR, Yardi, RepConnect (native integration platform), TripAdvisor.
Key features: Rep Score: proprietary single metric combining nine customer experience factors for competitive benchmarking; Reputation IQ: natural language queries across all reputation data without custom dashboards; AI Response Engine: brand-voice-matched suggested replies for reviews and surveys; Listings + Local SEO management across 250+ directories for AI-era discoverability; Journey Insight: sentiment tracking across the full customer lifecycle.
Plan limits: Pricing is per location/month ($80–$150); no free tier or trial published; Reviews monitored across 250+ sites; CRM and EHR integrations available as Premium Integrations add-on; SOC2 Type II report, ISO 27001 certificate, and HIPAA BAA shared under NDA upon request.
Frequently asked questions
How much does Reputation cost?
Reputation starts at $80/mo (Rep Core); it has 3 published plans. Verified 2026-09-03.
What are cheaper alternatives to Reputation?
Cheaper reviews management than Reputation (entry $80/mo) include Grade.us at $60/mo, NiceJob at $75/mo. Verified 2026-09-03.
Does Reputation support HIPAA?
Reputation HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does Reputation have a free plan?
Reputation free tier: No.
Reputation vs alternatives
Compare all reviews management · True cost of reviews management · HIPAA-compliant reviews management · GDPR-compliant reviews management · Open data · MCP
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Display this standing
Reputation currently holds a bronze deskmark here — Rank 5 of 7 · Reviews Management. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
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