Best Returns Management · pricing · Updated June 2026
Loop Returns pricing (2026)
Loop Returns starts at $0/mo (Free), across 4 plans. Best for Shopify-native DTC brands. Every figure links to Loop Returns's own page and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: Shopify-native DTC brands; High-volume brands wanting exchange-first returns; Brands needing Shop Now functionality
Loop Returns plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | Returns software, US/Canada domestic return labels, Return Bars, package protection. Shown on the Shopify App Store listing only (the official pricing page lists no free plan). Shopify-only. No stated volume cap. | apps.shopify.com |
| Essential | $155 | — | flat | Unlimited destinations, automated return policies, carrier rate shopping, workflows, order editing, store credit and refunds, gift returns, label customization, insights, fraud detection. Bundle with Loop Tracking for 10% off. $155/mo on both the Shopify listing and loopreturns.com/pricing. | apps.shopify.com |
| Advanced | $340 | — | flat | All Essential plus Shop Now, Instant Exchange, Bonus Credit, store credit incentives, advanced exchanges (Keep Item, cross-border, bundles), dynamic fees, dedicated support, performance reviews. $340/mo on the Shopify App Store listing (billing-authoritative for Shopify merchants); loopreturns.com/pricing lists $272/mo for this tier. | apps.shopify.com |
| Enterprise | Quote-only | — | custom | Custom pricing. Adds Instant Returns, enterprise shipping integrations, Merchant Success Manager, dedicated support. Targets brands with 2,000+ annual returns. | loopreturns.com |
Last verified 2026-06-15. Pricing verified on both sources: the Shopify App Store listing (apps.shopify.com/loop-returns) shows Free $0, Essential $155, Advanced $340; the official loopreturns.com/pricing page shows Essential $155, Advanced $272, Enterprise custom, and no free plan. The Shopify listing is used as primary because it governs actual billing for Shopify-native merchants; the $272 figure is noted as a live discrepancy. SOC 2 and GDPR confirmed on loopreturns.com/security.
Capabilities
Integrations: Shopify, Klaviyo, Gorgias, Attentive, ShipBob, NetSuite, Stripe, Rise.ai.
Key features: SOC 2 certified with GDPR compliance; Shop Now (revenue-generating exchanges); Instant Exchange before item received; 10% bundle discount with Loop Tracking.
Plan limits: Free plan: US/Canada domestic labels only (Shopify listing only); Advanced: requires Stripe for Instant Exchange; Enterprise: targeted at 2,000+ annual returns; Advanced price differs by source: $340 (Shopify) vs $272 (official site).
Frequently asked questions
How much does Loop Returns cost?
Loop Returns starts at $0/mo (Free); it has 4 published plans. Verified 2026-06-15.
What are cheaper alternatives to Loop Returns?
Cheaper returns management than Loop Returns (entry $0/mo) include AfterShip Returns at $11/mo, Rich Returns at $19/mo, ReturnGO at $23/mo. Verified 2026-06-15.
Does Loop Returns support HIPAA?
Loop Returns HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does Loop Returns have a free plan?
Loop Returns free tier: Yes.
Loop Returns vs alternatives
Compare all returns management → · Loop Returns alternatives → · Open data · MCP
Cheaper returns management alternatives
- yayloh from $150/mo
- Postco from $129/mo
- ReturnGO from $23/mo
- Rich Returns from $19/mo
- AfterShip Returns from $11/mo