Returns Management · pricing · Updated September 2026

Rich Returns pricing (2026)

Rich Returns starts at $19/mo (Standard) as checked on 2026-09-05, read from Rich Returns's own pricing page; 4 plans. Best for Small Shopify merchants wanting a low entry price. Every figure below links to its source and the date we captured it.

Publishes real pricing

At a glance

  • Entry price: $19/mo (Standard)
  • Free tier: No · 30-day trial
  • Compliance: HIPAA — · SOC 2 — · GDPR —
  • Best for: Small Shopify merchants wanting a low entry price; Brands needing a 30-day evaluation period; Merchants with moderate return volumes

As of · every figure below links to its source

Rich Returns plans & pricing

All published Rich Returns plans. Sourced per row; quote-only tiers show no price.
PlanMonthlyAnnualBillingNotesSource
Standard $19 flat 10 returns/month included; $1.00 per extra return. Branded portal, automated prepaid labels, multi-language emails, 6+ integrations. 30-day free trial. richreturns.io
Pro $39 flat 50 returns/month included; $0.75 per extra return. Adds variant exchanges, resolution hub, advanced analytics, CSV export, multi-language portal. 30-day free trial. richreturns.io
Premium $99 flat 100 returns/month included; $0.50 per extra return. Adds advanced rules, auto-refunds, automatic exchange orders, store credit automation. 30-day free trial. richreturns.io
Enterprise Plus $199 flat 500+ returns/month (scalable). Adds custom domain, international labels, QR code labels, audit log, API access, auto-tracking, store-wide exchanges. 30-day free trial. richreturns.io

Last verified 2026-09-05. Pricing verified on the Shopify App Store listing (apps.shopify.com/rich-returns): Standard $19, Pro $39, Premium $99, Enterprise Plus $199, all with a 30-day free trial. The listing shows no annual billing option, so the previously-claimed 20% annual discount has been removed (set to null). Re-verified 2026-09-03 against the live pricing page; published figures unchanged.

Price changes

Price on record

$19/mo

First on record 2026-06-27

A new dated entry is stamped here each time the price moves — the record builds itself.

Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.

Capabilities

Integrations: Shopify, Gorgias, Klaviyo, EasyPost, Shippo, ShipStation.

Key features: Longest free trial in category (30 days); Declining per-return overage fees as tier increases; International return labels on Enterprise tier; API access for custom workflows.

Plan limits: Standard: 10/month ($1.00 overage); Pro: 50/month ($0.75 overage); Premium: 100/month ($0.50 overage); Enterprise Plus: 500+/month (scalable).

Frequently asked questions

How much does Rich Returns cost?

Rich Returns starts at $19/mo (Standard); it has 4 published plans. Verified 2026-09-05.

What are cheaper alternatives to Rich Returns?

Cheaper returns management than Rich Returns (entry $19/mo) include AfterShip Returns at $11/mo. Verified 2026-09-05.

Does Rich Returns support HIPAA?

Rich Returns HIPAA support: —. SOC 2: —. GDPR: —.

Does Rich Returns have a free plan?

Rich Returns free tier: No; 30-day free trial.

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Display this standing

Rich Returns currently holds a silver deskmark here — Rank 4 of 9 · Returns Management. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.

Silver Deskmark — Rich Returns, Rank 4 of 9 · Returns Management, The Front Desk Review

The image is drawn from our live data, so it follows the standing rather than freezing it: if Rich Returns moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.