Best Returns Management · pricing · Updated June 2026
Rich Returns pricing (2026)
Rich Returns starts at $19/mo (Standard), across 4 plans. Best for Small Shopify merchants wanting a low entry price. Every figure links to Rich Returns's own page and the date we captured it.
At a glance
- Entry price: $19/mo (Standard)
- Free tier: No · 30-day trial
- Compliance: HIPAA — · SOC 2 — · GDPR —
- Best for: Small Shopify merchants wanting a low entry price; Brands needing a 30-day evaluation period; Merchants with moderate return volumes
Rich Returns plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Standard | $19 | — | flat | 10 returns/month included; $1.00 per extra return. Branded portal, automated prepaid labels, multi-language emails, 6+ integrations. 30-day free trial. | apps.shopify.com |
| Pro | $39 | — | flat | 50 returns/month included; $0.75 per extra return. Adds variant exchanges, resolution hub, advanced analytics, CSV export, multi-language portal. 30-day free trial. | apps.shopify.com |
| Premium | $99 | — | flat | 100 returns/month included; $0.50 per extra return. Adds advanced rules, auto-refunds, automatic exchange orders, store credit automation. 30-day free trial. | apps.shopify.com |
| Enterprise Plus | $199 | — | flat | 500+ returns/month (scalable). Adds custom domain, international labels, QR code labels, audit log, API access, auto-tracking, store-wide exchanges. 30-day free trial. | apps.shopify.com |
Last verified 2026-06-15. Pricing verified on the Shopify App Store listing (apps.shopify.com/rich-returns): Standard $19, Pro $39, Premium $99, Enterprise Plus $199, all with a 30-day free trial. The listing shows no annual billing option, so the previously-claimed 20% annual discount has been removed (set to null).
Capabilities
Integrations: Shopify, Gorgias, Klaviyo, EasyPost, Shippo, ShipStation.
Key features: Longest free trial in category (30 days); Declining per-return overage fees as tier increases; International return labels on Enterprise tier; API access for custom workflows.
Plan limits: Standard: 10/month ($1.00 overage); Pro: 50/month ($0.75 overage); Premium: 100/month ($0.50 overage); Enterprise Plus: 500+/month (scalable).
Frequently asked questions
How much does Rich Returns cost?
Rich Returns starts at $19/mo (Standard); it has 4 published plans. Verified 2026-06-15.
What are cheaper alternatives to Rich Returns?
Cheaper returns management than Rich Returns (entry $19/mo) include AfterShip Returns at $11/mo. Verified 2026-06-15.
Does Rich Returns support HIPAA?
Rich Returns HIPAA support: —. SOC 2: —. GDPR: —.
Does Rich Returns have a free plan?
Rich Returns free tier: No; 30-day free trial.
Rich Returns vs alternatives
Compare all returns management → · Rich Returns alternatives → · Open data · MCP
Cheaper returns management alternatives
- AfterShip Returns from $11/mo