Best Customer Success Software · pricing · Updated June 2026
Akita pricing (2026)
Akita starts at $49/mo (Small Teams), across 3 plans. Best for Small and growing SaaS teams. Every figure links to Akita's own page and the date we captured it.
At a glance
- Entry price: $49/mo (Small Teams) · 20% off with annual billing
- Free tier: No · 14-day trial
- Compliance: HIPAA — · SOC 2 — · GDPR Yes
- Best for: Small and growing SaaS teams; Budget-conscious CS teams; Companies wanting predictable pricing
Akita plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Small Teams | $49 | −20% | flat | 2 integrations, 2 full-access users, 4 read-only users. Add-ons: $29/month per extra integration or full-access user. 20% annual prepayment discount. | akitaapp.com |
| Growing Teams | $99 | −20% | flat | 4 integrations, 4 full-access users, 8 read-only users, full API access. Add-ons: $29/month per extra integration or full-access user. 20% annual prepayment discount. | akitaapp.com |
| Enterprise Teams | $499 | −20% | flat | $499/month base. Custom integrations development, dedicated success engineer, free onboarding sessions, end-user teaching seminars, advanced integrations. 20% annual prepayment discount. | akitaapp.com |
Last verified 2026-06-15. Re-fetched akitaapp.com/pricing 2026-06-15: all prices confirmed EXACTLY — Small Teams $49, Growing Teams $99, Enterprise Teams $499/month; 20% annual prepayment discount ('more than two months free'); $29/mo per extra integration or full-access user; 14-day free trial; no setup or cancellation fees; NO forever-free plan. GDPR confirmed via akitaapp.com/security; SOC 2 is AWS-level only, not Akita's own (soc2 null).
Capabilities
Integrations: Intercom, Segment, Salesforce, HubSpot, Stripe, Zendesk.
Key features: Transparent flat-rate published pricing (rare in CS space); 14-day free trial, cancel anytime; Broad SaaS integration support; GDPR compliant.
Plan limits: Small Teams: 2 integrations, 2 full-access users; Growing Teams: 4 integrations, 4 full-access users; Add-ons at $29/month each.
Frequently asked questions
How much does Akita cost?
Akita starts at $49/mo (Small Teams); it has 3 published plans. Verified 2026-06-15.
Is Akita cheaper billed annually?
Yes. Akita publishes a 20% discount for paying annually (on the Small Teams plan). Verified 2026-06-15.
Does Akita support HIPAA?
Akita HIPAA support: —. SOC 2: —. GDPR: Yes.
Does Akita have a free plan?
Akita free tier: No; 14-day free trial.
Akita vs alternatives
Compare all customer success software → · Akita alternatives → · Open data · MCP