Best Customer Success Software · pricing · Updated June 2026
Custify pricing (2026)
Custify publishes no self-serve price (quote-only), across 1 plans. Best for European B2B SaaS companies. Every figure links to Custify's own page and the date we captured it.
At a glance
- Entry price: Quote-only
- Free tier: No
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: European B2B SaaS companies; Teams requiring EU data residency; SMB to mid-market CS teams
Custify plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Custom | Quote-only | — | custom | No published pricing — custom quotes based on company size and number of users. No advertised free plan or free trial. No setup fees. | custify.com |
Last verified 2026-06-15. Re-fetched custify.com/pricing 2026-06-15: no published prices, no plan table — custom quotes only via 'Request Demo'/'Get in Touch'. FAQ confirms no setup fees. SOC 2 Type 2 + ISO 27001 + GDPR confirmed via custify.com/security-compliance; EU/Germany data residency available on request.
Capabilities
Integrations: Salesforce, HubSpot, Intercom, Zendesk, Stripe, Chargebee, Slack, Segment, Zapier, Pipedrive.
Key features: Health scores and automated playbooks; Concierge onboarding (guided implementation); SOC 2 Type 2 + ISO 27001 certified; EU (Germany/Frankfurt) data residency available on request.
Plan limits: Custom pricing; seat and account limits negotiated per contract.
Frequently asked questions
Does Custify support HIPAA?
Custify HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does Custify have a free plan?
Custify free tier: No.