Customer Success Software · pricing · Updated November 2026
Custify pricing (2026)
Custify publishes no monthly price — its published figure is on another basis (annual-only, non-USD, or one-time) as checked on 2026-11-01, read from Custify's own pricing page; 1 plans. Best for European B2B SaaS companies. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: not priced monthly
- Free tier: No
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: European B2B SaaS companies; Teams requiring EU data residency; SMB to mid-market CS teams
As of · every figure below links to its source
Custify plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Custom | not priced monthly | — | Custom / quote | No published pricing — custom quotes based on company size and number of users. No advertised free plan or free trial. No setup fees. | custify.com |
Last verified 2026-11-01. Re-fetched custify.com/pricing 2026-06-15: no published prices, no plan table — custom quotes only via 'Request Demo'/'Get in Touch'. FAQ confirms no setup fees. SOC 2 Type 2 + ISO 27001 + GDPR confirmed via custify.com/security-compliance; EU/Germany data residency available on request.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Salesforce, HubSpot, Intercom, Zendesk, Stripe, Chargebee, Slack, Segment, Zapier, Pipedrive.
Key features: Health scores and automated playbooks; Concierge onboarding (guided implementation); SOC 2 Type 2 + ISO 27001 certified; EU (Germany/Frankfurt) data residency available on request.
Plan limits: Custom pricing; seat and account limits negotiated per contract.
Frequently asked questions
Does Custify support HIPAA?
Custify's public pages do not say whether it supports HIPAA. Its public pages also state SOC 2 and GDPR compliance.
Does Custify have a free plan?
No — Custify publishes no free tier.
Custify vs alternatives
Compare all customer success software · True cost of customer success software · SOC 2 claims in customer success software · GDPR claims in customer success software · Open data · MCP
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This standing as a plaque
Custify currently holds a gold deskmark here — Rank 2 of 8 · Customer Success Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Custify moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.