Live Chat Software · pricing · Updated November 2026
Crisp pricing (2026)
Crisp's paid plans start at $45/mo (Mini) as checked on 2026-11-01, read from Crisp's own pricing page; 5 plans. Best for Startups and SMBs wanting flat predictable pricing without per-seat charges. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $45/mo (Mini)
- Free tier: Yes
- Compliance: HIPAA No · SOC 2 — · GDPR Yes
- Best for: Startups and SMBs wanting flat predictable pricing without per-seat charges; EU-based teams needing GDPR-compliant DPA on a budget; Teams managing support across 8+ channels from one inbox
As of · every figure below links to its source
Crisp plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | Flat monthly | Free forever. 2 seats included. | crisp.chat |
| Mini | $45 | — | Flat monthly | $45/workspace/mo (month-to-month). 4 seats included. Annual billing available at a discount in-app but percentage not published. Additional agents $10/mo each. | crisp.chat |
| Essentials | $95 | — | Flat monthly | $95/workspace/mo (month-to-month). 10 seats included. Adds chatbot, analytics, knowledge base, WhatsApp, Instagram channels. | crisp.chat |
| Plus | $295 | — | Flat monthly | $295/workspace/mo (month-to-month). 20+ seats. Includes unlimited AI automations, white-labelling, Salesforce CRM integration, AI spam filter. | crisp.chat |
| Enterprise | not priced monthly | — | Custom / quote | Custom pricing. Includes dedicated onboarding and personalized SLAs. | crisp.chat |
Last verified 2026-11-01. Official pricing page https://crisp.chat/en/pricing/ fetched 2026-06-14. Flat per-workspace pricing. Annual billing available via in-app toggle but discount rate not published on pricing page. No HIPAA or BAA mentions; security features listed are TLS encryption, EU hosting, and DPA. Corroborated by GetApp listing. Cross-checked against getapp.com.
Price changes
Price on record
$45/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Slack, Shopify, WooCommerce, HubSpot, Zapier, WhatsApp, Instagram, Facebook Messenger.
Key features: Flat per-workspace pricing (not per-seat) with included seat bundles; No-code AI Agent builder with template library; Omnichannel inbox consolidating chat, email, WhatsApp, Instagram, Messenger, Telegram; Built-in CRM storing customer data alongside conversation history; White-labelling and Salesforce integration on Plus plan.
Plan limits: Free: 2 seats, basic live chat only; Mini ($45/workspace): 4 seats, +$10/mo per additional agent; Essentials ($95/workspace): 10 seats, adds chatbot and knowledge base; Plus ($295/workspace): 20+ seats, unlimited AI automations.
Frequently asked questions
How much does Crisp cost?
Crisp's paid plans start at $45/mo (Mini), and it lists a $0 plan (Free); it has 5 published plans. Verified 2026-11-01.
What are cheaper alternatives to Crisp?
Cheaper live chat software than Crisp (entry $45/mo) include Tidio at $29/mo, Gist at $29/mo. Verified 2026-11-01.
Does Crisp support HIPAA?
No — Crisp's public pages state no HIPAA support. Its public pages also state GDPR compliance.
Does Crisp have a free plan?
Yes — Crisp publishes a free tier.
Crisp vs alternatives
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This standing as a plaque
Crisp currently holds a bronze deskmark here — Rank 7 of 7 · Live Chat Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Crisp moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.