Live Chat Software · pricing · Updated September 2026
Gist pricing (2026)
Gist's paid plans start at $29/mo (Support Professional) as checked on 2026-09-02, read from Gist's own pricing page; 3 plans. Best for Startups wanting to consolidate live chat, email marketing, and CRM in one affordable tool. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $29/mo (Support Professional) · 15% off with annual billing
- Free tier: Yes · 14-day trial
- Compliance: HIPAA No · SOC 2 — · GDPR —
- Best for: Startups wanting to consolidate live chat, email marketing, and CRM in one affordable tool; Small teams needing a free forever plan with unlimited conversation history; B2B SaaS companies wanting combined support and marketing automation
As of · every figure below links to its source STALE · 2026-09-02
Gist plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Support Free STALE · 2026-09-02 | $0 | — | Flat monthly | Free forever. 2 support seats, live chat, team inbox, unlimited conversation history. | getgist.com |
| Support Professional STALE · 2026-09-02 | $29 | −15% | Flat monthly | $29/mo billed monthly; ~$24.65/mo billed annually (15% discount). Includes 5 support seats. Adds email forwarding, social integrations, in-app messages, knowledge base. | getgist.com |
| Support Premium STALE · 2026-09-02 | $99 | −15% | Flat monthly | $99/mo billed monthly; ~$84.15/mo billed annually (15% discount). Unlimited support seats. Marked 'ENDING SOON' on pricing page at time of access (regular price was $499/mo). Includes custom chatbots, voice/video calls, surveys, Salesforce/HubSpot integration. | getgist.com |
Last verified 2026-09-02. STALE marks a plan we have not re-checked at its source in over 30 days. Every plan above is marked — we flag rather than silently retain. Official pricing page https://getgist.com/pricing/ fetched 2026-06-14. Support plan pricing confirmed: Free $0, Professional $29/mo (5 seats, flat), Premium $99/mo (unlimited seats, flat). Annual billing confirmed at 15% discount. No HIPAA or BAA mentions; GDPR compliance and SSL/TLS mentioned. Corroborated by second fetch of same page confirming 15% annual discount.
Price changes
Price on record
$29/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Zapier, Zoom, Slack, Gmail, Google Sheets, HubSpot, Salesforce, Mailchimp.
Key features: All-in-one platform replacing 8+ tools: live chat, email marketing, automation, CRM, knowledge base; Built-in knowledge base with 44+ language support and SEO optimization; Integrated email marketing with visual builder and drip campaigns; Voice and video calls within chat (Premium plan); Multi-channel team inbox: Gist Messenger, email, Facebook, Twitter.
Plan limits: Free: 2 support seats, 200 marketing contacts; Support Professional ($29/mo): 5 support seats; Support Premium ($99/mo, ending soon): unlimited support seats; All-in-One Professional ($48/mo): 1,000 contacts, 5 seats; 14-day trial for paid plans, no credit card required for free tier.
Frequently asked questions
How much does Gist cost?
Gist's paid plans start at $29/mo (Support Professional), and it lists a $0 plan (Support Free); it has 3 published plans. Verified 2026-09-02.
Is Gist cheaper billed annually?
Yes. Gist publishes a 15% discount for paying annually (on the Support Professional plan). Verified 2026-09-02.
Does Gist support HIPAA?
No — Gist's public pages state no HIPAA support.
Does Gist have a free plan?
Yes — Gist publishes a free tier; it offers a 14-day free trial.
Gist vs alternatives
Compare all live chat software · SOC 2 claims in live chat software · GDPR claims in live chat software · Open data · MCP
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This standing as a plaque
Gist currently holds a silver deskmark here — Rank 3 of 7 · Live Chat Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Gist moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.