Best Live Chat Software · pricing · Updated June 2026
Gist pricing (2026)
Gist starts at $0/mo (Support Free), across 3 plans. Best for Startups wanting to consolidate live chat, email marketing, and CRM in one affordable tool. Every figure links to Gist's own page and the date we captured it.
At a glance
- Entry price: $0/mo (Support Free)
- Free tier: Yes · 14-day trial
- Compliance: HIPAA No · SOC 2 — · GDPR —
- Best for: Startups wanting to consolidate live chat, email marketing, and CRM in one affordable tool; Small teams needing a free forever plan with unlimited conversation history; B2B SaaS companies wanting combined support and marketing automation
Gist plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Support Free | $0 | — | flat | Free forever. 2 support seats, live chat, team inbox, unlimited conversation history. | getgist.com |
| Support Professional | $29 | −15% | flat | $29/mo billed monthly; ~$24.65/mo billed annually (15% discount). Includes 5 support seats. Adds email forwarding, social integrations, in-app messages, knowledge base. | getgist.com |
| Support Premium | $99 | −15% | flat | $99/mo billed monthly; ~$84.15/mo billed annually (15% discount). Unlimited support seats. Marked 'ENDING SOON' on pricing page at time of access (regular price was $499/mo). Includes custom chatbots, voice/video calls, surveys, Salesforce/HubSpot integration. | getgist.com |
Last verified 2026-06-14. Official pricing page https://getgist.com/pricing/ fetched 2026-06-14. Support plan pricing confirmed: Free $0, Professional $29/mo (5 seats, flat), Premium $99/mo (unlimited seats, flat). Annual billing confirmed at 15% discount. No HIPAA or BAA mentions; GDPR compliance and SSL/TLS mentioned. Corroborated by second fetch of same page confirming 15% annual discount.
Capabilities
Integrations: Zapier, Zoom, Slack, Gmail, Google Sheets, HubSpot, Salesforce, Mailchimp.
Key features: All-in-one platform replacing 8+ tools: live chat, email marketing, automation, CRM, knowledge base; Built-in knowledge base with 44+ language support and SEO optimization; Integrated email marketing with visual builder and drip campaigns; Voice and video calls within chat (Premium plan); Multi-channel team inbox: Gist Messenger, email, Facebook, Twitter.
Plan limits: Free: 2 support seats, 200 marketing contacts; Support Professional ($29/mo): 5 support seats; Support Premium ($99/mo, ending soon): unlimited support seats; All-in-One Professional ($48/mo): 1,000 contacts, 5 seats; 14-day trial for paid plans, no credit card required for free tier.
Frequently asked questions
How much does Gist cost?
Gist starts at $0/mo (Support Free); it has 3 published plans. Verified 2026-06-14.
Is Gist cheaper billed annually?
Yes. Gist publishes a 15% discount for paying annually (on the Support Professional plan). Verified 2026-06-14.
What are cheaper alternatives to Gist?
Cheaper live chat software than Gist (entry $0/mo) include LiveChat at $19/mo, Freshchat at $19/mo, Tidio at $24.17/mo. Verified 2026-06-14.
Does Gist support HIPAA?
Gist HIPAA support: No. SOC 2: —. GDPR: —.
Does Gist have a free plan?
Gist free tier: Yes; 14-day free trial.