Live Chat Software · pricing · Updated June 2026
Olark pricing (2026)
Olark starts at $29/user/mo (Standard) as checked on 2026-06-14, read from Olark's own pricing page; 2 plans. Best for Small businesses wanting a simple, low-cost live chat with CRM integrations. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $29/user/mo (Standard)
- Free tier: Yes
- Compliance: HIPAA — · SOC 2 — · GDPR Yes
- Best for: Small businesses wanting a simple, low-cost live chat with CRM integrations; Teams needing searchable conversation transcripts for QA; WordPress and Shopify site owners wanting quick installation
As of · every figure below links to its source STALE · 2026-06-14
Olark plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Standard STALE · 2026-06-14 | $29 | — | Per user / seat | $29/seat/mo on month-to-month. Annual and 2-year subscriptions available at a discount (exact % not published). Includes basic integrations. Free tier available: 1 agent, max 20 chats/mo. | olark.com |
| Pro STALE · 2026-06-14 | not priced monthly | — | Custom / quote | No published price; custom contract terms. Includes AI-powered automation and all PowerUps. | olark.com |
Last verified 2026-06-14. STALE marks a plan we have not re-checked at its source in over 30 days. Every plan above is marked — we flag rather than silently retain. Official pricing page https://www.olark.com/pricing fetched 2026-06-14. Standard plan confirmed at $29/seat/mo. Pro plan has no published price (quote-only). Annual/multi-year subscriptions mentioned as cheaper than month-to-month but exact discount not stated. No HIPAA, BAA, or named integrations listed on pricing page (integrations referenced via separate PowerUps page).
Price changes
Price on record
$29/user/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Salesforce, HubSpot, Shopify, WordPress, Zendesk, Mailchimp, Google Analytics, Slack.
Key features: Searchable full transcript archive with filtering and sorting; Customizable chatbox styling to match brand; Rule-based automation for proactive visitor engagement; Real-time analytics: chat volume, CSAT, agent activity; Drag-and-drop pre-chat form builder.
Plan limits: Free tier: 1 agent, maximum 20 chats/month; Standard: $29/seat/mo, unlimited chats; Pro: custom pricing, full PowerUps and AI automation included.
Frequently asked questions
How much does Olark cost?
Olark starts at $29/user/mo (Standard); it has 2 published plans. Verified 2026-06-14.
What are cheaper alternatives to Olark?
Cheaper live chat software than Olark (entry $29/user/mo) include Freshchat at $23/user/mo, LiveChat at $25/user/mo. Verified 2026-06-14.
Does Olark support HIPAA?
Olark's public pages do not say whether it supports HIPAA. Its public pages also state GDPR compliance.
Does Olark have a free plan?
Yes — Olark publishes a free tier.
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Compare all live chat software · SOC 2 claims in live chat software · GDPR claims in live chat software · Open data · MCP
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This standing as a plaque
Olark currently holds a silver deskmark here — Rank 4 of 7 · Live Chat Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Olark moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.