Best Live Chat Software · pricing · Updated June 2026
Olark pricing (2026)
Olark starts at $29/mo (Standard), across 2 plans. Best for Small businesses wanting a simple, low-cost live chat with CRM integrations. Every figure links to Olark's own page and the date we captured it.
At a glance
- Entry price: $29/mo (Standard)
- Free tier: Yes
- Compliance: HIPAA — · SOC 2 — · GDPR Yes
- Best for: Small businesses wanting a simple, low-cost live chat with CRM integrations; Teams needing searchable conversation transcripts for QA; WordPress and Shopify site owners wanting quick installation
Olark plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Standard | $29 | — | per_seat | $29/seat/mo on month-to-month. Annual and 2-year subscriptions available at a discount (exact % not published). Includes basic integrations. Free tier available: 1 agent, max 20 chats/mo. | olark.com |
| Pro | Quote-only | — | custom | No published price; custom contract terms. Includes AI-powered automation and all PowerUps. | olark.com |
Last verified 2026-06-14. Official pricing page https://www.olark.com/pricing fetched 2026-06-14. Standard plan confirmed at $29/seat/mo. Pro plan has no published price (quote-only). Annual/multi-year subscriptions mentioned as cheaper than month-to-month but exact discount not stated. No HIPAA, BAA, or named integrations listed on pricing page (integrations referenced via separate PowerUps page).
Capabilities
Integrations: Salesforce, HubSpot, Shopify, WordPress, Zendesk, Mailchimp, Google Analytics, Slack.
Key features: Searchable full transcript archive with filtering and sorting; Customizable chatbox styling to match brand; Rule-based automation for proactive visitor engagement; Real-time analytics: chat volume, CSAT, agent activity; Drag-and-drop pre-chat form builder.
Plan limits: Free tier: 1 agent, maximum 20 chats/month; Standard: $29/seat/mo, unlimited chats; Pro: custom pricing, full PowerUps and AI automation included.
Frequently asked questions
How much does Olark cost?
Olark starts at $29/mo (Standard); it has 2 published plans. Verified 2026-06-14.
What are cheaper alternatives to Olark?
Cheaper live chat software than Olark (entry $29/mo) include LiveChat at $19/mo, Freshchat at $19/mo, Tidio at $24.17/mo. Verified 2026-06-14.
Does Olark support HIPAA?
Olark HIPAA support: —. SOC 2: —. GDPR: Yes.
Does Olark have a free plan?
Olark free tier: Yes.