Best Helpdesk Software · pricing · Updated June 2026
Front pricing (2026)
Front starts at $25/mo (Starter), across 3 plans. Best for Operations and logistics teams managing high-volume external email. Every figure links to Front's own page and the date we captured it.
At a glance
- Entry price: $25/mo (Starter)
- Free tier: No · 14-day trial
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: Operations and logistics teams managing high-volume external email; Teams needing ISO 27001 + SOC 2 without enterprise pricing; Companies wanting shared inbox with CRM-style collaboration
Front plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Starter | $25 | — | per_seat | $25 per seat/month billed annually, up to 10 seats. Shared inbox and ticketing, AI Topics, up to 10 automation rules, basic analytics, no-code public knowledge base. | front.com |
| Professional | $65 | — | per_seat | $65 per seat/month billed annually, up to 50 seats. Adds omnichannel (email, SMS, social), macros, up to 20 automation rules, advanced analytics, multiple workspaces with SSO and SCIM. | front.com |
| Enterprise | $105 | — | per_seat | $105 per seat/month. Adds smart rules, unlimited rules and macros, multi-language knowledge base, custom roles and permissions, and AI Copilot, QA and CSAT included. | front.com |
Last verified 2026-06-13. Plan names and per-seat USD prices (billed annually) read directly from the official Front pricing page on 2026-06-13.
Capabilities
Integrations: Salesforce, Slack, HubSpot, Jira, Shopify, Twilio, Office 365, Gmail.
Key features: Shared inbox with internal comments and assignments (email-first UX); SOC 2 Type II and ISO 27001 certified; AI Copilot, QA, and CSAT built into Enterprise tier; Regional data hosting (US or EU); SCIM provisioning and SSO (Professional+).
Plan limits: Starter: capped at 10 seats, max 10 automation rules; Professional: capped at 50 seats, max 20 automation rules; Enterprise: unlimited rules and macros, no seat cap published.
Frequently asked questions
How much does Front cost?
Front starts at $25/mo (Starter); it has 3 published plans. Verified 2026-06-13.
What are cheaper alternatives to Front?
Cheaper helpdesk software than Front (entry $25/mo) include Zoho Desk at $7/mo, Gorgias at $10/mo, LiveAgent at $15/mo. Verified 2026-06-13.
Does Front support HIPAA?
Front HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does Front have a free plan?
Front free tier: No; 14-day free trial.