Contact Center Software · pricing · Updated September 2026
CloudTalk pricing (2026)
CloudTalk starts at $27/mo (Lite) as checked on 2026-09-02, read from CloudTalk's own pricing page; 4 plans. Best for SMB and mid-market call centers. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $27/mo (Lite) · 30% off with annual billing
- Free tier: No · 14-day trial
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: SMB and mid-market call centers; Teams needing European data residency; Outbound sales teams
As of · every figure below links to its source
CloudTalk plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Lite | $27 | −30% | per_seat | ~$27/user/month billed monthly (€27); ~$19/user/month billed annually (€19). 1 user minimum. Basic calling, 1 ring group, call recording, basic IVR routing. Prices shown in EUR on official page. | cloudtalk.io |
| Starter | $34 | −26% | per_seat | ~$34/user/month billed monthly (€34); ~$25/user/month billed annually (€25). 1 user minimum. Includes ring groups, call queues, click-to-call. | cloudtalk.io |
| Essential | $39 | −26% | per_seat | ~$39/user/month billed monthly (€39); ~$29/user/month billed annually (€29). 1 user minimum. Advanced routing, SMS/WhatsApp, CRM integrations. | cloudtalk.io |
| Expert | $69 | −29% | per_seat | ~$69/user/month billed monthly (€69); ~$49/user/month billed annually (€49). Minimum 3 users. Power dialer included, real-time analytics, Salesforce integration. | cloudtalk.io |
Last verified 2026-09-02. Pricing fetched directly from cloudtalk.io/pricing; page displays EUR pricing (Lite €27/€19, Starter €34/€25, Essential €39/€29, Expert €69/€49 monthly/annual). USD shown as ~1:1 approximations. Compliance fetched from cloudtalk.io/security: HIPAA, SOC 2 Type 2, ISO 27001, GDPR, CCPA, PCI-DSS explicitly stated; BAA not explicitly stated (kept null). Re-verified 2026-09-02 against the live pricing page; published figures unchanged.
Price changes
Price on record
$27/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Salesforce, HubSpot, Zendesk, Pipedrive, Intercom, Freshdesk, Zapier, Make.
Key features: AI Voice Agents (AI Receptionist from €99/month); 14-day free trial, no credit card required; 9 global data centers on AWS and GCP; HIPAA, SOC 2 Type 2, ISO 27001, GDPR, PCI-DSS compliant.
Plan limits: Expert plan requires minimum 3 users; Power Dialer add-on €15/user/month; Parallel Dialer €39/user/month; Lite plan limits ring groups to 1.
Frequently asked questions
How much does CloudTalk cost?
CloudTalk starts at $27/mo (Lite); it has 4 published plans. Verified 2026-09-02.
Is CloudTalk cheaper billed annually?
Yes. CloudTalk publishes a 30% discount for paying annually (on the Lite plan). Verified 2026-09-02.
Does CloudTalk support HIPAA?
CloudTalk HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does CloudTalk have a free plan?
CloudTalk free tier: No; 14-day free trial.
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Display this standing
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The image is drawn from our live data, so it follows the standing rather than freezing it: if CloudTalk moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.