CRM Software · pricing · Updated September 2026
Freshsales (Freshworks CRM) pricing (2026)
Freshsales (Freshworks CRM) starts at $11/user/mo (Growth) as checked on 2026-09-26, read from Freshsales (Freshworks CRM)'s own pricing page; 3 plans. Best for SMB sales teams wanting built-in calling. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $11/user/mo (Growth) · 18% off with annual billing
- Free tier: — · 21-day trial
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: SMB sales teams wanting built-in calling; teams needing affordable AI lead scoring; HIPAA-regulated sales teams (BAA covers Freshsales)
As of · every figure below links to its source STALE · 2026-09-26
Freshsales (Freshworks CRM) plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Growth STALE · 2026-09-26 | $11 | −18% | Per user / seat | $11 per user/month billed monthly; $9 per user/month billed annually. Contact lifecycle stages, built-in chat/email/phone, custom fields, basic workflows, product catalog, 1 CPQ license. | freshworks.com |
| Pro STALE · 2026-09-26 | $47 | −17% | Per user / seat | $47 per user/month billed monthly; $39 per user/month billed annually. Adds AI contact scoring, auto-assignment, territory management, sales sequences, multiple pipelines, advanced workflows. | freshworks.com |
| Enterprise STALE · 2026-09-26 | $71 | −17% | Per user / seat | $71 per user/month billed monthly; $59 per user/month billed annually. Adds field-level permissions, custom modules, forecasting insights, sandbox, audit logs. | freshworks.com |
Last verified 2026-09-26. STALE marks a plan we have not re-checked at its source in over 30 days. Every plan above is marked — we flag rather than silently retain. Freshsales pricing fetched directly from the vendor pricing page (freshworks.com/crm/pricing).
Plans no longer listed
Plans we recorded earlier that the page they were read from no longer lists. None of these is a current price, and a plan missing from a pricing page may still be sold to existing customers or through sales.
| Plan | Last recorded | Named successor | Source |
|---|---|---|---|
| FreeThe cited page lists Growth, Pro and Enterprise: "For growing and mid-sized businesses Pro Everything in Growth, plus:". Not listed on freshworks.com as of 2026-09-27; last seen 2026-06-13. | was $0/user/mo — Not listed on freshworks.com as of 2026-09-27; last seen 2026-06-13 | — | freshworks.com |
Price changes
Price on record
$11/user/moRe-based on record 2026-10-16
A new dated entry is stamped here each time the price moves — the record builds itself.
From 2026-10-16 our record reflects a correction we published, not a vendor price move, so earlier figures are not compared with it.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Corrections to this record
Changes we made to our own record of Freshsales (Freshworks CRM), newest first: a figure read again on the vendor's page, a plan it no longer lists, a note. None of them is a price change by Freshsales (Freshworks CRM). Every correction on the site is in the corrections log.
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Free (not listed on freshworks.com as of 2026-09-27; last seen 2026-06-13). The cited page lists Growth, Pro and Enterprise: "For growing and mid-sized businesses Pro Everything in Growth, plus:". Not listed on freshworks.com as of 2026-09-27; last seen 2026-06-13.
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Growth. The recorded monthly price was $9, the annual-billed rate, in a field this dataset defines as the month-to-month price. The page opens on its Annually radio; with Monthly selected, Growth reads 11 '/user/month, billed monthly' against 9 '/user/month, billed annually'. The cards render in euros from the reading location; the page's own plan data carries the USD figures with their billing words. Re-based to the month-to-month $11, with the annual discount set to this plan's own saving of 18%. This row was last read on 2026-09-02. The page's plan data reads: ""priceUsd":"11","priceUsdAnnual":"9" ... "planName":"Growth","planDescription":"For startups and SMBs","planUnit":"/user/month, billed monthly","planUnitAnnual":"/user/month, billed annually"". Read in a browser on 2026-09-26 with the billing switch tried both ways.
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Pro. The recorded monthly price was $39, the annual-billed rate, in a field this dataset defines as the month-to-month price. With Monthly selected, Pro reads 47 '/user/month, billed monthly' against 39 '/user/month, billed annually'. The cards render in euros from the reading location; the page's own plan data carries the USD figures with their billing words. Re-based to the month-to-month $47, with the annual discount set to this plan's own saving of 17%. This row was last read on 2026-09-02. The page's plan data reads: ""priceUsd":"47","priceUsdAnnual":"39" ... "planName":"Pro","planDescription":"For growing and mid-sized businesses","planUnit":"/user/month, billed monthly"". Read in a browser on 2026-09-26 with the billing switch tried both ways.
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Enterprise. The recorded monthly price was $59, the annual-billed rate, in a field this dataset defines as the month-to-month price. With Monthly selected, Enterprise reads 71 '/user/month, billed monthly' against 59 '/user/month, billed annually'. The cards render in euros from the reading location; the page's own plan data carries the USD figures with their billing words. Re-based to the month-to-month $71, with the annual discount set to this plan's own saving of 17%. This row was last read on 2026-09-02. The page's plan data reads: ""priceUsd":"71","priceUsdAnnual":"59" ... "planName":"Enterprise","planDescription":"For mid to large-sized businesses","planUnit":"/user/month, billed monthly"". Read in a browser on 2026-09-26 with the billing switch tried both ways.
Capabilities
Integrations: Gmail, Outlook, Slack, Mailchimp, QuickBooks, Zapier, Freshdesk, Freshcaller.
Key features: Freddy AI: 0-99 contact scoring, at-risk deal flags, AI email drafting; Built-in telephony (phone system out of the box, no third-party dialer); Sales sequences and auto-assignment / territory management; Unified Freshworks suite (support, marketing, calling); Visual Kanban deal views.
Plan limits: 21-day full-feature trial, no credit card (among the longest in the category); HIPAA BAA scope is limited to Freshdesk, Freshservice and Freshsales.
Frequently asked questions
How much does Freshsales (Freshworks CRM) cost?
Freshsales (Freshworks CRM) starts at $11/user/mo (Growth); it has 3 published plans. Verified 2026-09-26.
Is Freshsales (Freshworks CRM) cheaper billed annually?
Yes. Freshsales (Freshworks CRM) publishes a 18% discount for paying annually (on the Growth plan). Verified 2026-09-26.
What are cheaper alternatives to Freshsales (Freshworks CRM)?
Cheaper CRM software than Freshsales (Freshworks CRM) (entry $11/user/mo) include HubSpot Sales Hub at $9/user/mo. Verified 2026-09-26.
Does Freshsales (Freshworks CRM) support HIPAA?
Yes — Freshsales (Freshworks CRM) states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.
Does Freshsales (Freshworks CRM) have a free plan?
Freshsales (Freshworks CRM)'s pricing page (freshworks.com) did not list a free plan as of 2026-09-27; one was last seen 2026-06-13; it offers a 21-day free trial.
Freshsales (Freshworks CRM) vs alternatives
Compare all CRM software · SOC 2 claims in CRM software · HIPAA claims in CRM software · GDPR claims in CRM software · Open data · MCP
Cheaper CRM software alternatives
- HubSpot Sales Hub from $9/user/mo
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This standing as a plaque
Freshsales (Freshworks CRM) currently holds a gold deskmark here — Rank 2 of 8 · CRM Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Freshsales (Freshworks CRM) moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.