CRM Software · pricing · Updated September 2026
Freshsales (Freshworks CRM) pricing (2026)
Freshsales (Freshworks CRM) starts at $0/mo (Free) as checked on 2026-09-02, read from Freshsales (Freshworks CRM)'s own pricing page; 4 plans. Best for SMB sales teams wanting built-in calling. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes · 21-day trial
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: SMB sales teams wanting built-in calling; teams needing affordable AI lead scoring; HIPAA-regulated sales teams (BAA covers Freshsales)
As of · every figure below links to its source STALE · 2026-06-13
Freshsales (Freshworks CRM) plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | per_seat | Free for up to 3 users. Kanban views, email templates, built-in phone, live chat, contact management. | freshworks.com |
| Growth | $9 | — | per_seat | $9 per user/month billed annually. Contact lifecycle stages, built-in chat/email/phone, custom fields, basic workflows, product catalog, 1 CPQ license. | freshworks.com |
| Pro | $39 | — | per_seat | $39 per user/month billed annually. Adds AI contact scoring, auto-assignment, territory management, sales sequences, multiple pipelines, advanced workflows. | freshworks.com |
| Enterprise | $59 | — | per_seat | $59 per user/month billed annually. Adds field-level permissions, custom modules, forecasting insights, sandbox, audit logs. | freshworks.com |
Last verified 2026-09-02. STALE · 2026-06-13 Freshsales pricing fetched directly from the vendor pricing page (freshworks.com/crm/pricing). Re-verified 2026-09-02 against the live pricing page; published figures unchanged.
Price changes
Price on record
$9/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Gmail, Outlook, Slack, Mailchimp, QuickBooks, Zapier, Freshdesk, Freshcaller.
Key features: Freddy AI: 0-99 contact scoring, at-risk deal flags, AI email drafting; Built-in telephony (phone system out of the box, no third-party dialer); Sales sequences and auto-assignment / territory management; Unified Freshworks suite (support, marketing, calling); Visual Kanban deal views.
Plan limits: Free: up to 3 users, contact management, built-in phone, chat and email, Kanban views; Free excludes AI scoring, sales sequences and advanced workflows (Growth+); 21-day full-feature trial, no credit card (among the longest in the category); HIPAA BAA scope is limited to Freshdesk, Freshservice and Freshsales.
Frequently asked questions
How much does Freshsales (Freshworks CRM) cost?
Freshsales (Freshworks CRM) starts at $0/mo (Free); it has 4 published plans. Verified 2026-09-02.
Does Freshsales (Freshworks CRM) support HIPAA?
Freshsales (Freshworks CRM) HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does Freshsales (Freshworks CRM) have a free plan?
Freshsales (Freshworks CRM) free tier: Yes; 21-day free trial.
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