CRM Software · pricing · Updated November 2026
Zoho CRM pricing (2026)
Zoho CRM's paid plans start at $20/user/mo (Standard) as checked on 2026-11-01, read from Zoho CRM's own pricing page; 5 plans. Best for budget-conscious SMBs wanting full automation. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $20/user/mo (Standard) · 30% off with annual billing
- Free tier: Yes · 15-day trial
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: budget-conscious SMBs wanting full automation; businesses already in the Zoho ecosystem; teams needing HIPAA support at low cost
As of · every figure below links to its source
Zoho CRM plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | Per user / seat | Free for up to 3 users; core CRM functionality (leads, contacts, deals, basic reports). | zoho.com |
| Standard | $20 | −30% | Per user / seat | $14 per user/month billed annually. Mass email, workflows, custom modules, scoring rules. | zoho.com |
| Professional | $35 | −34% | Per user / seat | $23 per user/month billed annually. Adds Blueprint, CPQ, inventory management, validation rules. | zoho.com |
| Enterprise | $50 | −20% | Per user / seat | $40 per user/month billed annually. Adds Zia AI assistant, advanced forecasting, territory management. | zoho.com |
| Ultimate STALE · 2026-09-02 | $52 | — | Per user / seat | $52 per user/month billed annually. Adds advanced customization, data preparation, storytelling/analytics. | zoho.com |
Last verified 2026-11-01. STALE marks a plan we have not re-checked at its source in over 30 days. 1 of 5 plans above is marked. Zoho CRM pricing (zoho.com/crm/zohocrm-pricing.html). Vendor page rendered prices in local currency (INR) to automated fetch; USD per-user annual rates verified via costbench.com Zoho CRM pricing breakdown. Cross-checked against costbench.com.
Price changes
Price on record
$20/user/moRe-based on record 2026-10-16
A new dated entry is stamped here each time the price moves — the record builds itself.
From 2026-10-16 our record reflects a correction we published, not a vendor price move, so earlier figures are not compared with it.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Corrections to this record
Changes we made to our own record of Zoho CRM, newest first: a figure read again on the vendor's page, a plan it no longer lists, a note. None of them is a price change by Zoho CRM. Every correction on the site is in the corrections log.
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Standard. Price corrected from $14 to $20 (month, billed monthly). This row was last read on 2026-09-02. The record had held $14, the annual-billed rate, as its notes say: the default Annually view reads Standard US$14 /user/month, and with the Monthly control clicked it reads US$20 /user/month. The annual discount was set to this plan's own saving of 30% (it was unrecorded, though both rates are published). The page reads: "Standard US$20 US$20 /user/month FREE TRIAL Small team, getting started Email integration & mass emails Built-in calling Multiple sales pipelines Calendar integration Data capture via forms Sales forecasting Data enrichment". Read in a browser on 2026-09-27.
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Professional. Price corrected from $23 to $35 (month, billed monthly). This row was last read on 2026-09-02. The record had held $23, the annual-billed rate, as its notes say: the default Annually view reads Professional US$23 /user/month, and with the Monthly control clicked it reads US$35 /user/month. The annual discount was set to this plan's own saving of 34% (it was unrecorded, though both rates are published). The page reads: "Most Popular Professional US$35 US$35 /user/month FREE TRIAL Growing team, needs automation AI agents Process management Inventory management Predictive intelligence Unlimited reports Configure, Price, Quote (CPQ) Custom portals Customer journeys Web-to-case forms Customer p". Read in a browser on 2026-09-27.
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Enterprise. Price corrected from $40 to $50 (month, billed monthly). This row was last read on 2026-09-02. The record had held $40, the annual-billed rate, as its notes say: the default Annually view reads Enterprise US$40 /user/month, and with the Monthly control clicked it reads US$50 /user/month. The annual discount was set to this plan's own saving of 20% (it was unrecorded, though both rates are published). The page reads: "Enterprise US$50 US$50 /user/month FREE TRIAL Running a mature sales org Multi-team management Reporting hierarchy Custom buttons and functions Extended field types Sequential data collection Approval process Account Based Marketing Developer sandbox Field-lev". Read in a browser on 2026-09-27.
Capabilities
Integrations: Google Workspace, Microsoft 365, Slack, Mailchimp, QuickBooks, Zoho Books, Zoho Desk, Zoho Campaigns.
Key features: Zia AI assistant (predictive scoring, anomaly detection, Zia Vision card scanning); Blueprint process automation and CPQ; Deep native integration across the Zoho ecosystem (40+ apps); Highly affordable per-user pricing for full automation; Territory management and advanced forecasting.
Plan limits: Free: up to 3 users, core CRM (leads, contacts, deals, basic reports); Free plan excludes Zia AI, Blueprint, custom fields, advanced reports, forecasting, CPQ and territory management; 15-day trial unlocks all Enterprise-level features; Zia AI available from Enterprise tier; Zia Agent Studio on Ultimate.
Frequently asked questions
How much does Zoho CRM cost?
Zoho CRM's paid plans start at $20/user/mo (Standard), and it lists a $0 plan (Free); it has 5 published plans. Verified 2026-11-01.
Is Zoho CRM cheaper billed annually?
Yes. Zoho CRM publishes a 34% discount for paying annually (on the Professional plan). Verified 2026-11-01.
What are cheaper alternatives to Zoho CRM?
Cheaper CRM software than Zoho CRM (entry $20/user/mo) include HubSpot Sales Hub at $9/user/mo, Freshsales (Freshworks CRM) at $11/user/mo, Pipedrive at $14/user/mo. Verified 2026-11-01.
Does Zoho CRM support HIPAA?
Yes — Zoho CRM states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.
Does Zoho CRM have a free plan?
Yes — Zoho CRM publishes a free tier; it offers a 15-day free trial.
Zoho CRM vs alternatives
Compare all CRM software · Zoho CRM alternatives · SOC 2 claims in CRM software · HIPAA claims in CRM software · GDPR claims in CRM software · Open data · MCP
Cheaper CRM software alternatives
- monday CRM from $18/user/mo
- Pipedrive from $14/user/mo
- Freshsales (Freshworks CRM) from $11/user/mo
- HubSpot Sales Hub from $9/user/mo
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This standing as a plaque
Zoho CRM currently holds a bronze deskmark here — Rank 5 of 8 · CRM Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Zoho CRM moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.